Question 1

Do you deliver throughout Singapore?

Accepted Answer

Yes, we provide delivery services across all locations in Singapore.

Question 2

Are your phones brand new and under warranty?

Accepted Answer

Yes. All smartphones sold by OH Mobile Tech are 100% brand new, sealed, and come with a local manufacturer’s warranty (unless clearly marked otherwise). Parallel import sets will be clearly indicated.

Question 3

Are your phones new or refurbished?

Accepted Answer

We sell both brand new and refurbished phones. Each product listing clearly states whether the device is new (factory-sealed) or refurbished (professionally restored and tested). All refurbished phones are fully functional, come with a warranty, and are quality-checked to ensure excellent performance. Please check the product description before purchasing.

Question 4

What should I do if I receive a faulty item?

Accepted Answer

In the unlikely event you receive a defective or malfunctioning product, contact us immediately with your order number, description of the issue, and photos/videos if possible. We’ll assess and arrange for a replacement or repair as quickly as possible.